Terms and Conditions
Terms and Conditions
Last Updated: 11.06.204
Welcome to Lux Domus. By accessing our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree, please do not use our website.
2. Use of the Website
You agree to use our website only for lawful purposes. You will not use it in a way that may damage, disable, overburden, or impair our site or interfere with any other party’s use and enjoyment of the site.
3. Intellectual Property
All content, images, and materials on this website are owned by Lux Domus or its licensors and are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without obtaining written permission from Lux Domus.
4. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
5. Limitation of Liability
Lux Domus will not be liable for any damages arising from the use or inability to use this website. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
6. Links to Other Websites
Our website may contain links to third-party websites. Lux Domus is not responsible for the content, terms, privacy policies, or practices of any third-party sites.
7. Changes to Terms
Lux Domus reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes have been posted constitutes your acceptance of the new terms.
9. Contact Information
For any questions about these Terms and Conditions, please contact us at info@luxdomus.shop.
Return and Refund Policy
**Return and Exchange Policy**
Thank you for shopping with Lux Domus. We want you to love your purchase, but we understand that sometimes things don’t work out. Please review our return and exchange policy below:
### Returns
- **Timeframe**: Returns must be initiated within 30 days of receiving your item.
- **Condition**: Items must be unused, in original packaging, and in the same condition as received.
- **Non-Returnable Items**: Gift cards, sale items, and personalized products are not eligible for return.
### Exchanges
- **Timeframe**: Exchanges are accepted within 30 days of receiving your item.
- **Condition**: Item must be unused and in original packaging.
- **Process**: Please contact our customer service to initiate an exchange. If the requested item is unavailable, we may issue a refund or store credit instead.
### Refunds
- **Processing**: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days.
- **Method**: Refunds will be issued to the original form of payment or as store credit.
### Return Shipping
- **Responsibility**: Customers are responsible for the cost of return shipping unless the return is due to a defect or incorrect item.
- **Instructions**: Contact our customer service team to receive instructions on where to send your return.
For any questions or to initiate a return or exchange, please reach out to our customer support team at [Your Contact Information].
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Feel free to adjust the policy to suit any specific needs you may have!
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